Summary of Crucial Conversations by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler

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From the Dust Jacket: Perhaps once a decade, a book comes along that transforms people's lives in a very real, measurable way. This is one of them. Crucial Conversations exploded onto the scene ten years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong.

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Crucial Conversations by Kerry Patterson, Joseph Grenny, Ron McMillan And Al Switzler—Book Review

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Crucial Conversations: Tools for Talking When Stakes are High, Third Edition by Al Switzler, Kerry Patterson, Joseph Grenny, Ron McMillan, Emily Gregory

Book Summary - Crucial Conversations (Kerry Patterson)